Technical Support

We are happy to assist you with technical questions about MSArchitect. You can contact us by phone, e-mail and/ or TeamViewer. We will contact you as soon as possible!

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Information about remote maintenance via TeamViewer

The remote maintenance software "TeamViewer" enables us to establish a direct connection to your computer and thus to be able to provide digital support on site. If you have questions or problems with our software, we can provide you with fast support. This only requires a PC with internet access.

The connection is secured using a randomly generated session code and a secure connection.

Our customers with a license agreement can use this feature at no extra cost.

Once you start TeamViewer, let us know the displayed session code or your ID and password, so we can help with your problem.



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